Articles

 Does Ultra Viewer run on any operating system?

UltraViewer is compatible on all Windows version such as Windows XP, Windows Server, Windows 7,...

 Does your support program work on Mac?

Currently UltraViewer runs only on Windows operating systems. We intend to develop a versions for...

 How can we connect to you to offer support?

You send ID and Password displayed on remote connect to your partner and ask them to connect to...

 How to chat with the support engineer during support?

While remote controlling your partner's computer, you can press F1 (default hotkey), the chat...

 How to install the Remote Support download?

The installation is very simple, just download, run the Setup and install normally like any other...

 How to stop the remote access of your PC?

Very simple, just close UltraViewer and your partner will not able to control your computer anymore.

 How to uninstall software?

If you want to uninstall the software, just go to Start -> Control Panel -> Add or Remove...

 Remote Support Request